Shipping Policy

Free Shipping:

As a thank you, we are pleased to offer FREE SHIPPING on all individual orders over $100.00 CDN! 

Canada-Wide Expedited Shipping:

We offer a flat rate of $15.00 for Expedited Canada-Wide shipping or a variety of shipping options in the United States. We are only shipping through Canada Post at this time. Please allow 1-2 days to process orders.

Pick Up Option:
We offer free local pick up in Scarborough, Ontario. Please select the pick up option at checkout and you will receive a confirmation email when your order is ready for pick up.

Open Box Option:
We will keep your items aside, while you continue to browse/shop. When you are ready to proceed with shipping, please email us to DM us on Instagram and we will close your order and send a separate invoice for the shipping fees.

Open Box option allows you to save on shipping costs, as you will only have to pay the fees once. Please note that by selecting Open Box, you understand that your items will only be shipped when you notify us to ship them. Until we receive notice, they will not be packaged and will remain with us.

Returns:
We try our best to accurately display and describe each and every crystal through video, photos, and Live Streaming. As all sales have been agreed upon before purchasing by both parties; all sales are final. We do not accept any kind of returns or exchanges for any items.

We cannot be held responsible for lost/damaged packages. If you do not provide your full mailing address and your package gets returned, you are responsible for paying the return fee and a second shipping fee.